How to Write a Plumbing Invoice (with Examples)

What to include, step-by-step instructions, and examples for every type of job.

Plumber writing up an invoice after completing a job

TL;DR — What Every Plumbing Invoice Needs

  • The words "Tax Invoice" (if registered for GST)
  • Your business name and ABN
  • Your contact details
  • Customer name and address
  • Unique invoice number
  • Invoice date and payment due date
  • Description of work performed
  • Line items with quantities and rates
  • Subtotal, GST amount and total
  • Payment details (BSB and account number)

Step-by-Step: How to Write a Plumbing Invoice

  1. Add your business details: Business name, ABN, address, phone and email at the top of the invoice.
  2. Add the customer details: Customer name, address and contact details. For commercial clients, include the company name and billing address.
  3. Add an invoice number: Use a sequential number (e.g. INV-001). This is required for accounting and makes it easy to track payments.
  4. Add the date: The date the invoice is issued. Also add a payment due date (e.g. "Due: 14 days from invoice date").
  5. Describe the work: List each line item clearly. Include the call-out fee, labour hours and rate, and materials. Be specific — vague descriptions lead to disputes.
  6. Calculate GST: If you are registered for GST, add a GST line item showing 10% of the subtotal. The total must clearly show the amount including GST.
  7. Add payment details: Include your BSB and account number for bank transfer. Consider adding a note: "Payment by EFT preferred."

What to Include on a Plumbing Invoice — Detailed Checklist

  • The words "Tax Invoice" prominently displayed
  • Your business name (and trading name if different)
  • Your ABN
  • Your address, phone number and email
  • Your business logo (optional but professional)
  • Customer name and address
  • Invoice number (unique, sequential)
  • Invoice date
  • Payment due date
  • Call-out fee (if applicable)
  • Labour: hours × hourly rate
  • Materials: itemised list with quantities and prices
  • After-hours surcharge (if applicable)
  • Subtotal (excluding GST)
  • GST amount (10%)
  • Total (including GST)
  • BSB and account number
  • Payment terms (e.g. "Due within 14 days")
  • Late payment terms (optional)

Wording Examples for Common Plumbing Jobs

See our full plumbing invoice wording guide for copy-paste examples. Common line items include:

  • Service call — first hour: $120.00
  • Additional labour @ $100/hr × 1.5 hrs: $150.00
  • Materials — see itemised list: $85.00
  • After-hours surcharge (1.5×): $60.00

Common Mistakes on Plumbing Invoices

  • Forgetting to include the ABN
  • Not showing GST as a separate line item
  • Using vague descriptions like "plumbing work" instead of specific line items
  • Not including a payment due date
  • Forgetting to include bank details
  • Not numbering invoices sequentially

Get the Free Template

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Frequently Asked Questions

An Australian tax invoice must include: the words 'Tax Invoice', your ABN, the date, a description of the work, the GST amount shown separately, and the total price including GST.
Yes, if you are registered for GST. Your ABN must appear on every tax invoice you issue.
Use a sequential numbering system, e.g. INV-001, INV-002. This makes it easy to track invoices and is required for accounting purposes.
Most plumbers use 7-day or 14-day payment terms. For residential customers, payment on completion is common. For commercial clients, 30 days is standard.
Yes. Email is the most common method. Send the invoice as a PDF attachment. The Drainly app lets you email the PDF directly from your phone.